![]() Check with the developer to make sure Adobe Acrobat works with this version of macOS. Anyway, opening it through the Adobe Creative Cloud window gets me a warning box telling me this: "Adobe Acrobat cannot be opened because of a problem. I did the new install for the Creative Cloud apps, and allowing that tried to open Acrobat DC (I see that sometimes it is not listed as such: I sometimes see it listed as Acrobat Pro DC). I tried everything listed in your response, and by the way thanks for that. Next launch Acrobat DC and see if the issue is resolved if it is, you can empty your trash as the preference files were recreated. You could start by deleting all of the files that say .plist - there might be 13 of them. Next, in the search box type in adobe acrobat and delete the files or follow these steps. Go to the GO menu in the finer and hold down option key to show the Library folder. How to remove preference files for adobe Acrobat DC. Others have said that deleting the preference files have helped remedy it as well as deleting Acrobat Web Capture Cookies. Regarding Adobe Acrobat DC being slow, you can see if you have the latest version and update if needed. You'll want to get the MacOS 10.12 or later version since you are on Mojave. You should be able to reinstall creative cloud by visiting the download page to download the desktop application. They have suggested the I post a message on this Apple Forum to make the Community aware so that their engineers will start to potentially address the problem - currently they are blaming Apple as you can see in the screenshot below. It is apparently a known bug, to which Adobe Support do not seem to be able to help with, even understand the issue, or have any possible resolutions, when I contacted them. Please see here the forum post on Adobe Support where I have screenshot every possible avenue for installing this toolset available here I have tried to install the Adobe Creative Cloud (latest installer version) as you cannot setup any of the companies' products without it and I am attaching a link below to full details of my current failed experiences of doing this on a clean MacOS install of Big Sur. The application will be removed automatically.MacOS Big Sur (RTM) 11.0.1 Compatibility - BIG BUG!! - Creative Cloud Installer Trouble - infinity.and beyond Adobe Creative Cloud Software Install on MacOS Bug Sur RTM - BIG BUG!!!Ĭonclusion: Avoid MacOS Big Sur at the moment until Adobe corrects their Installerĭear Community, I have just upgraded my MacBook to MacOS Big Sur - released version (upgrade from Catalina) - all seems to be very stable with everything else except for the "Adobe Creative Cloud" main installer for deploying their full tool suite. Step 1 – Click on the three dots to the right of the application to be removed. ![]() Go into the Adobe CC Desktop application and find the application you would like to be removed. To uninstall an Adobe application is easy. If you want to learn a new Adobe application, go ahead, and install it but remember to uninstall if you are not going to use it. We recommend installing what you need to perform your day-to-day tasks. They do take a lot of hard drive storage. Please be cautious when installing applications. The system computer will automatically download and install the application to your computer. Locate the desired application to install and click on the install button. Here is the application selection screen. Now for the fun stuff, installing applications. You have successfully logged into Adobe CC. Now you are at the U of I SSO page please proceed to log in as you would with any other UI service. **You may be prompted to select between personal or Company/School Account. This will take you to the University of Idaho Single Sign-On (SSO) page. When Adobe CC is open you will be prompted to log in. Go ahead and click on Start and type in Adobe and click on the Adobe Creative Cloud Desktop icon when it appears. MacOS - Article - Installing Applications on. Windows - Article - How to use Software Center. If you have not installed Adobe Creative Cloud please refer to these walkthroughs. ![]() ![]() Congratulations you have Adobe Creative Cloud Desktop (Adobe CC) installed on your computer now what? Well, let’s get you logged in. ![]()
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